You can search by expertise or by keywords to find experts with the right background for your needs - whether you want career advice or have specific questions about your projects. Experts charge a flat rate or a per minute fee for their advice.
Some experts will also list “Call Topics” that lay out a more formal structure for your conversation with them. For example, an expert in Film Editing might list Call Topics like “How to Get Started in Editing” or “A Review of Your Work in Progress.”
Once you have selected an expert to contact, you can schedule a call with them based on the availability schedule listed on their profile - some have open availability and some list specific days of the week and times when they are available. You will also have an opportunity to explain what you want to speak with them about.
The expert will review and confirm one of your desired call times, suggest an alternate time or cancel the request based on their availability and other factors. Once a call time is confirmed, you can cancel up to 24-hours in advance without penalty.
At the agreed upon date and time, the Sidetime platform will call you first, and then the expert to make the connection without revealing either phone number to either party. This keeps your respective contact information confidential. You will both receive text message reminders 60 minutes and then 5 minutes before the call.
Should you become disconnected, the platform will attempt to call you back and reconnect you. You can also call back the number from your caller ID and you’ll be reconnected back into the call.
Your payment to the expert is processed immediately after completion of the call.